Procurement has evolved into a function with many facets over the past 20 years. Procurement is more than just delivering cost savings.

Understanding what makes the buyer on the customer’s side tick is paramount to building a value-based relationship with them.

For a supplier and their sales manager, it has become crucial to relate to this important stakeholder that has become more prominent in managing the customer’s buying journey.

Some KPIs are more important than others to procurement. Delivering on certain measures can get you promoted as a buyer, missing on others will cost you your job.

Not all procurement organizations are the same in the way they apply these KPIs. More professional buying teams use more sophisticated KPI structures, whereas less advanced teams focus on more operational metrics.

We have summarized the most important KPIs buyers are measured against in below report. Download your copy by clicking below image:

👉 Sales managers: do you know what makes your buyer tick? Do you know how to cater to their KPIs?

👉 Procurement professionals: what are the KPIs that you are measured on? What are the ones your suppliers should focus on to help you be successful?

Share your thoughts! Let’s build bridges between procurement and sales – together!