Customer-centricity training from people who buy.
We turn traditional sales and procurement training on its head. By building bridges between buyers and sellers.
Founded by buyers. London based. Proven since 2010.
FIVIS offers highly advanced behavioral change training programs to Sellers and Buyers.
When sales teams learn to sell the way their customers buy — and procurement teams learn to buy customer-first — the gap between them closes. That is what FIVIS does. That is the bridge.
Our methodology was born inside a Fortune 50 company. A proven concept across 40,000 supplier relationships. Now it is yours.
Decades of B2B value destruction fueled by a training industry that drove a wedge between buyers and sellers. We are here to remove it.
We only do 3 things – but thesereally well!
We challenge your current behaviors and help you explore your new habits of true customer-centricity
For your
stellar results!
We equip you with the skills and tools to communicate, think, and act customer-first—every day.
We stay by your side until customer-centricity becomes how you work—every single day.
We equip you with the skills and tools to communicate, think, and act customer-first—every day.
We stay by your side until customer-centricity becomes how you work—every single day.
Our Trainers
FIVIS draws on a network of hundreds of senior procurement professionals.
For sales teams, that means trainers who think like your customer.
For procurement teams, it means coaches who have walked in your shoes.
We match every engagement to your business by selecting the backgrounds, categories, and industry expertise that fit.
No generic facilitators: Only experts who have done the work.
Our Timeline
2010
2010, at a Fortune 50 company: The FIVIS methodology is born out of the necessity to fix the value drain caused by the disconnect between suppliers and their customer organization.
2011-2012
2011-2012: The FIVIS methodology is rolled out to 40,000 supplier relationships. Procurement and sales teams use the approach to build winning B2B relationships.
2015-2018
2015-2018, the FIVIS approach is further refined and applied across multiple industries.
2018
2018, FIVIS is founded in London with one mission: build bridges between procurement and sales.
2023-2024
2023-2024, FIVIS expands into open B2B innovation — helping customers and suppliers collaborate across company boundaries.
2010, at a Fortune 50 company: The FIVIS methodology is born out of the necessity to fix the value drain caused by the disconnect between suppliers and their customer organization.
2011-2012: The FIVIS methodology is rolled out to 40,000 supplier relationships. Procurement and sales teams use the approach to build winning B2B relationships.
2015-2018, the FIVIS approach is further refined and applied across multiple industries.
2018, FIVIS is founded in London with one mission: build bridges between procurement and sales.
2023-2024, FIVIS expands into open B2B innovation — helping customers and suppliers collaborate across company boundaries.
Today ,
You joining us on our FIVIS journey.
#thefounder
Whether you sell or buy — the starting point is the same. Think customer-first. Let’s unleash your customer-centricity mindset to win.
Frequently Asked Questions
How is FIVIS different from other training providers?
Every FIVIS trainer has lived what they teach. We do not facilitate theory. We teach customer-centricity from decades of first-hand experience, applied to both sales and buying teams.
Who are your trainers?
FIVIS draws on a network of hundreds of senior procurement professionals. We match trainers to your business — selecting the industry expertise, category knowledge, and backgrounds that mirror your specific environment.
How long does the training take?
The learning phase runs over six weeks. After that, we stay with your team, typically six months, to make sure new behaviors stick. We leave when the change is real, not when the calendar says so.
Do you customize your trainings to our industry?
Every program is built around your business, your customers, and your competitive landscape. Your teams work on real cases and real stakeholder relationships during the training, not fictional case studies.
How do I know if FIVIS is right for my organization?
If your sales team struggles to engage beyond price, or your procurement team is stuck in a cost-cutting cycle the business no longer believes in — FIVIS is built for that. Book a call. We will tell you honestly whether we are the right fit.
