Fivis Academy

Contact us for our enterprise training solutions. We’ll tailor all of our programs to your needs.

Explore a selection of our courses and get started right away. Step into the FIVIS world of customer-centricity and begin building winning B2B relationships.

CCS Solo

Customer-Centricity in Sales

The plug-and-play system for early startups and self-starters.

Master the full FIVIS methodology with a practical, step-by-step guide to customer- centric thinking and action. Learn how to drive more sales with a customer-first mindset. Instant access - start now and go at your own pace.

1,450 EUR

CCS Cross Company

Customer-Centricity in Sales

A virtual-live, cross company training experience to unleash your customer-centricity mindset with confidence.

Drive more sales by learning how your customers buy and how they want to be sold to. Instructor-led, virtual- live, 8-week training program (8x2hr) in small cohorts.

Trainer-led group coaching and a moderated online community throughout the course to build real sales confidence.

3,950 EUR

Apply now for the 2026 Cohorts

WWP Solo

Winning with Procurement

Self-paced and on- demand: learn how to turn the buyer into your ally.

Finally understand procurement and shift the conversation from price to value. Learn what makes procurement tick and how to engage with them early and consistently to sell more profitably. Instant access - start now and go at your own pace.

1,450 EUR

WWP Cross Company

Winning with Procurement

A cross-company training experience to win with your buyer on your customer's side.

Learn from an ex- buyer what it takes to become a supplier of choice. Instructor-led, virtual- live, 8-week training program (8x2hr) in small cohorts.

Group coaching + a trainer-moderated community- throughout the course —to boost your sales confidence.

3,950 EUR

Apply now for the 2026 Cohorts

CFP Solo

Customer-first Procurement

An online, self-paced course to strengthen your customer-centricity in procurement.

Master the full FIVIS methodology with a practical, step-by-step guide to customer-centric thinking and action. Learn how to drive stellar results with a customer-first mindset. Instant access – start now and go at your own pace.

1,450 EUR

CFP Cross Company

Customer-first Procurement

A virtual-live, cross company training experience to unleash your customer-centricity mindset with confidence.

Buy customer-first to deliver value and not just savings. Instructor-led, virtual-live, 8-week training program (8x2hr) in small cohorts.

Trainer-led group coaching and a moderated online community throughout the course to build real buying confidence.

3,950 EUR

Apply now for the 2026 Cohorts

WAP Solo

Winning as Procurement

Self-paced and on-demand: learn how become the internal business partner of choice.

Gain confidence and be in control through strategic acumen. Learn the skills to leverage the best supplier capabilities to deliver stellar results that make you win. Instant access – start now and go at your own pace.

1,450 EUR

WAP Cross Company

Winning as Procurement

A cross-company training experience to win as procurement internally and externally.

Learn from an ex-buyer to be the internal and external value merchant. Instructor-led, virtual-live, 8-week training program (8x2hr) in small cohorts.

Group coaching + a trainer-moderated community—throughout the course—to boost your sales confidence.

3,950 EUR

Apply now for the 2026 Cohorts

What Participants Say

The FIVIS program was one of the best trainings I have taken in my career.

Jodi C.

Sales Director – 30 years of experience

I've been to a lot of trainings over the years, and this was by far the most elegant and effective approach towards positive behavior change.

Cody H.

Global KAM – 15 years of experience

Great course for sales professionals! I very much recommend it to everyone. Valuable methodology that allows time to reflect and evaluate our customer relationships.

Jonathan N.

GM – 30 years of experience

At the beginning, I was skeptical. During the course, that changed completely.Amazing training! Practical and well organized.

Andrea I.

Sales Director – 25 years of experience

A great program to help stimulate a different way of thinking.

Arnau V.

Sales Executive – 2 years of experience

The training was a big inspiration and a very useful learning lesson for me!

Beth A.

Senior Sales Manager – 18 years of experience

Better than expected. Real business issues, not theoretical ones.

Filipe A.

Senior Sales Manager – 11 years of experience

Simple methodology to tackle complex business situations.

Matthias W.

VP Sales, 26 years of experience

I would encourage to give this training not only to sales but also to other functions within the organization to develop a customer centricity mindset.

Barbara P.

Sales KAM – 12 years of experience

Good training, hands-on approach, straight forward to start applying in our every day life.

Paulina T.

Global KAM – 15 years of experience

Congratulations on choosing the trainer, fantastic man with enormous experience.

Pieter C.

Senior R&D manager, 11 years of experience

Very informative, exceptionally well presented and applicable.

Xavier G.

Business Development Manager, 6 years of experience

The way in which our trainer was able to present the context was extremely engaging and thoughtful.

Yolanda S.

Customer Service Group Manager, 22 years of experience

Really good and interesting topic, the coursesare full of great insights!

Olivier G.

Senior Finance Manager, 17 years of experience

The homework kept the lessons alive between sessions. I've been actively applying the skills in the interaction with my customers.

Wayde S.

Account Manager, 4 years of experience

I keep the FIVIS sheet on my desk as a reminder to put my customer hat on.

Yi J.

Marketing Director, 16 years of experience

This training helped me reflect on my own position at the customer.

Sara M.

Account Executive, 3 years of experience

The homework between sessions is a must. It makes you think and apply, even in the middle of a busy schedule.

Sifiso N.

Senior Account Manager, 7 years of experience

A methodology that gives you time to reflect on your customer relationships. Directly applicable in the daily job.

Stephen C.

VP Sales, 26 years of experience

FIVIS gave me a different perspective, not just on the customer, but on how to help internal stakeholders become more customer-centric.

Paul K.

Senior Sales Manager, 20 years of experience

Good balance between theory and hands-on application. The workbook is a great reference to keep.

Monika P.

Senior Sales Manager, 11 yeas of experience

I moved from gut feelings to a structured, process-oriented approach.

Mehmet K.

Sales Manager, 5 years of experience

It really got me thinking about my own effectiveness or the lack of it.

Ingo M.

Senior Sales Group Manaher, 20 years of experience

Immediately after the course, the team started developing customer service principles and bespoke feedback mechanisms. We've noticed immediate improvements in how we work with our stakeholders.

Emma O.

Procurement Director, 28 years of experience

The FIVIS program really hit the mark. I didn't think customer centricity would catch on with the team but it has.

Clive B.

Senior Procurement Team Manager, 25 years of experience

We made progress, broke the ice, and got people thinking. That was the intention and you delivered it.

Fiona M.

Senior Procurement Team Manager, 25 years of experience

We now respond to sourcing requests on the same day -- cutting out an automatic delay of up to a week. Our customers no longer feel neglected.

Goeff H.

Head of Procurement, 19 years of experience

95% of our participants rated the training good, very good, or excellent. 95% said they would incorporate FIVIS into their daily work routine.

Jack S.

Sourcing Manager, 8 years of experience

Using the tools from the customer centricity training, we developed eight principles to improve how we work with our customers. We are on our journey to becoming customer-centric service leaders.

Christopher J.

Senior Purchasing Manager, 17 years of experience

Real and empathic. Not what I expected from a procurement training.

Sabine P.

Senior Purchasing Manager, 11 years of experience

Exceptionally well presented and directly applicable.

Isaac S.

Procurement Group Manager, 16 years of experience

I would recommend this course early in any procurement career. The sooner you build this mindset, the better.

Claire D.

VP procurement, 21 years of experience

Trying out the skills in breakout rooms and getting immediate feedback, that's where the learning actually happens.

Sarah H.

Purchasing Manager, 2 years of experience

Hearing how colleagues from other parts of the business think about the same challenges added real value.

Martin D.

Supply Chain Manager, 6 years of experience

It reminded me of concepts I had forgotten and gave me new tools I now actually use.

Nico K.

Purchasing Group Manager, 17 years of experience

Frequently Asked Questions

Who is this for?

If you are losing deals on price, struggling to build trusting B2B relationships, or watching competitors win accounts that should be yours then these training are is for you.

What is the difference between Solo and Cross Company?

Solo is self-paced: video modules, exercises, the full FIVIS methodology. No live interaction. Start instantly, learn at your own speed. Cross Company is instructor-led: 8 weeks of live virtual sessions in small cohorts, led by an ex-buyer. Plus group coaching and a trainer-moderated community between sessions for feedback on your real work situations.

Your trainers are ex-buyers. Why does that matter?

They have assessed suppliers, run tenders, and decided which companies to keep and which to replace. They do not teach you how to sell. They teach you how your customer actually wants to be sold to.

Is this the same content as your enterprise programs?

Same methodology. The enterprise program adds full customisation to your market and customers, and trains entire teams. The Academy gives you the complete framework as an individual.

Who is this for?

Procurement professionals who want to move beyond cost-cutting and become the commercial partner their stakeholders actually need. If your internal customers only call when something goes wrong then this is for you.

What is the difference between Solo and Cross Company?

Solo is self-paced: video modules, exercises, the full FIVIS methodology. No live interaction. Cross Company is instructor-led: 8 weeks of live virtual sessions in small cohorts, led by a senior ex-procurement professional. Plus group coaching and a trainer-moderated community between sessions for feedback on your real challenges.

Your trainers are ex-procurement professionals. Why does that matter?

They have walked your path. They have managed supplier portfolios, fought for a seat at the table, and navigated the tension between savings targets and business value. They teach what the best buyers actually do differently.

Is this the same content as your enterprise programmes?

Same methodology. The enterprise programme adds full customisation to your organisation's specific challenges, stakeholder landscape, and trains entire teams. The Academy gives you the complete framework as an individual.

Training from people
who buy ©

Online Academy

Fivis Academy

What Participants Say

Frequently Asked Questions

Training from people
who buy ©

Online Academy

Fivis Academy

What Participants Say

Frequently Asked Questions

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Our FIVIS Team will get in touch.

Our FIVIS Team will get in touch.

Our FIVIS Team will get in touch.

Our FIVIS Team will get in touch.

Training from people who buy ©

Training from people
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